Xmas Holidays 2020 All the latest from Shadowtek Web Solutions

  •   18 November 2020 12:04 PM

Please Note: Some of our team will be away on Xmas holidays from December 22, 2020, 4:00pm – January 4, 2021, 8:00am

Rest assured, even though some of the team will be away having a well deserved break, all your essential services will continue to be provided. However, we will be running in a limited capacity.

Please see the list below for all essential services that will not be affected:

- Support for Web Hosting and Email Services
- Website Maintenance/Monitoring, Backups and Security
- All SEO Services and Marketing Campaigns

Unfortunately, as our manpower resources will be reduced, Major Site design changes, Bulk Content updates, Site Migrations or New Website Builds won’t be possible until we are fully staffed again on January 4, 2021.

So what’s the best way to get in touch with us while we are away?

The best way to reach us is via your clients area contact form located here - https://clients.shadowtek.com.au/support/

Please be sure to choose the department that best suits your type of enquiry, as this will help our team best respond to you in a timely manner.

Should you prefer to email us directly, please use the below emails to reach these departments directly.

General Enquiries: enquiries@shadowtek.com.au
Sales: sales@shadowtek.com.au
Support: helpdesk@shadowtek.com.au
Billing and Payments: billing@shadowtek.com.au
Clients: clients@shadowtek.com.au

Of course, if you need to talk to us please call 1300 092 860 to leave a message with our receptionist and one of our team will get back to you ASAP.



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